FAQ
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Are the products on your website available in any other furnishing fabrics or colors?

Yes. Most of our products can be ordered in a wide variety of fabrics and colors, except the limited edition or the discontinued products . Please feel free to contact us at [email protected] for any queries.

Who designed your products?

We design and prototype all our products at our studio in Ohio, US. When we feel a design is ready for production,  we partner with the major factories in China to manufacture in small or large batches. 

Can I  customize my products?

Yes, we have both OEM and ODM available.  Anything from color, material to size can be customized based on our customers' needs and designs. 

What will the lead time be if I place an order?

Generally the lead time will be at least 35 days from the date on which your order is confirmed. The lead time may be longer if the design and materials are unique.

How can I get a copy of your product catalog?

Our eCatalog can be accessed through our website, where you can view our full product range.

Where can I find the dimensions of a product?

The product dimensions are available on the product page on our website https://www.novafurnituregroup.com/

What is the warranty term of your products?

In the event that a defect is found, repair or replacement under this warranty is at the manufacturer's discretion. Costs for labor, packaging and shipping from the factory, where applicable, will be covered by Nova Furniture for up to one year. All warra

Why should I choose Nova furniture?

It is all about the details. When it comes to quality and comfort, look no further than Nova Furniture. Nova Furniture is synonymous with quality home furnishings. For over 17 years, millions of happy consumers have been coming home to quality home furn

What if I have a question that isn't answered here?

Should you need any further assistance, please contact us at [email protected]